Free Delivery on all orders over £75 inc VAT   
(UK Mainland only excluding Scottish Highlands & Islands)    

How To Order

 

How to Order
Making a purchase could not be easier. Log in to create an account and then just browse the online shop, click any items that you wish to buy and put them into your shopping basket. After you have finished your selection, click on "checkout" and then proceed through the Delivery, Payment, and Order Confirmation pages before Confirming your order.

All prices shown on SwitchMeOn are inclusive of VAT. On checkout you will receive a Invoice clearly showing the VAT included.

If you would rather order by phone then call us on the number below. We are also happy to take orders by post. Send your completed order to the address below with your phone number and address and we can call you for card payment or request a cheque.

Rowan Almond Limited
9 Old Lansdowne Road
West Didsbury
Manchester M20 2PB

Tel: 0161 434 0527

Payment may be made as follows:
Credit/Debit card. Select the Credit Card option and complete the details that we need to be able to satisfy the order. Your encrypted details will be sent to our secure server.

By cheque made payable to Rowan Almond Limited. Select the Cheque/Money Order option. Note your order will be not dispatched until your cheque arrives and has been cleared.

Credit card details sent separately e.g. faxed or phoned. Select the Check/Money Order option then contact us by phone or fax with your Card details.

We accept most Credit and Debit Cards. We do not charge for any item until it is ready for dispatch.

Shipping And Handling
See the link in the Information Box for full details.


Delivery Schedule
We will start to process your order within 3 working hours of receipt and confirm by email to you when the goods have been dispatched. Our working hours are Monday to Friday 9am to 5.00 pm.

Wherever possible stock items will be dispatched the same day providing the order is received before 12 noon. It can take 2 to 3 working days to acquire non stock items and hence 4 to 5 working days to fulfil your order. If any delays occur we will always keep you informed.

If your order is urgent contact us by phone and we can contact you to make the necessary arrangements for a special delivery.

Most orders weighing over 1kg or of significant value are dispatched on a Next Working Day delivery service by carrier and will require a signature on delivery. If there is no one to receive and sign for the goods then the carrier will leave a card with the information of how to rearrange delivery or pick up from the local depot. If our couriers are unable to make contact and receive no reply from the card they left the order will be returned to us and a re-delivery charge will have to be levied to cover our redelivery cost.

Smaller orders and orders of low value may be sent by 1st Class recorded delivery.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the expected delivery date and given the option to cancel your order if you would rather not wait.
 
 

 

 

Back
Your IP Address is: 54.92.201.232
Copyright © 2017 SwitchMeOn :: Website by mcnultyMedia.co.uk
The Lighting Site